Refund Policy
Effective Date: [04th|40|2025]
At GetItBk.com, we strive to provide a reliable and efficient lost and found service. Since our platform is primarily a listing service that connects users to report and find lost items, we follow the refund policy outlined below.
Any service fees paid for featured listings, promotions, or premium access are non-refundable once the service has been provided.
Payments made for advertising or enhanced visibility options are final.
If you have been charged twice or made a payment by mistake, please contact us within 7 days of the transaction for a review.
Refunds for accidental payments are issued only if the request is made before any service is utilized.
If a payment issue occurs due to a system error, please reach out to our support team with transaction details.
Refunds may be granted if we verify that an error occurred on our end.
If we offer subscription-based services in the future, cancellations can be made anytime, but refunds will not be issued for unused periods.
If a payment was made fraudulently, report it immediately to getitbk@getitbk.com. We may require verification before processing a refund.
To request a refund, contact us at getitbk@getitbk.com with the following details:
Name
Payment date
Transaction ID
Reason for refund request
We review refund requests on a case-by-case basis and will respond within 5-7 business days.
By using GetItBk.com, you acknowledge and agree to this refund policy.
